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Information For Agents

Having a professional inventory and schedule of condition is essential in order to protect your client’s interests. 

If you make arrangements on your client’s behalf to have an inventory drawn up – whether ‘in-house’ or outsourced to SMART Property Marketing you have a duty of care to ensure that the document produced is fit for purpose.  In the event a landlord’s claim for the deposit fails, you, the agent, could be held liable if it was due to the inventory not coming up to the required standard.

There are may examples on the website of the TDS, under ‘case studies’ which demonstrate how their decision was based on the information, or lack of information, contained in the inventory and check in documentation.

In-house inventories or outsourced?

This will entirely depend upon the agent’s resources to carry out these tasks using staff members or indeed whether the agent wants to take on the legal responsibility of standing over such a document.

It is important that the inventory, if being done in house, is not left as a ‘last minute rush job’ or to an untrained member of staff.

A poorly prepared inventory can cause problems and potentially damage business relationships.  An inadequate inventory may result in the agent having to compensate the landlord for any losses they may have suffered as a result.

In addition, a poor inventory will not be viewed as acceptable to an adjudicator or court.  The Inventory must be robust and defensible if it is to be held up as a proper indicator of the facts.

Consistency needs to be demonstrated not only in terms of content and description, but in the format of compilation so that all the parties concerned are able to understand the document.

SMART Property Marketing are not only trained and accredited to the Highest Industry standards, but our methodical approach ensures that your Clients' interests are in trusted Professional hands!




Association of Residential Letting Agents ARLA National Association of Estate Agents NAEA Stroma Certified Energy Assessor Elmhurst Accredited Energy Assessor The Association of Professional Inventory Providers
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